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Faqs: Tonbridge

    Are there lockers?

    Shelves are provided free of charge and lockers are provided for £1

    Can I buy food and beverage at the arena?

    Jump In is proud to offer a wide selection of food and non-alcoholic beverage options. Healthy snack and meals are offered as well as some special treats such as locally made gourmet ice cream! We also cater to gluten-free and Halal diets.

    Can I wear my own socks?

    Jump In Grip Socks have been designed for your safety on the trampolines and as we cannot guarantee the safety of other socks, they are a requirement for jumping in our arena. Once you purchase your Jump In Grip Socks they are yours to keep and you can bring them with you every time you return to Jump In for a discounted rate. Please ensure that your Jump In socks have been washed and rubber grips are in good condition.

    Do I need an ID to jump?

    Jumpers over 18 may be required to provide ID.

    How much does it cost?

    See our prices

    Is there a weight limit?

    The trampolines are manufactured to safely withstand up to 20 stone / 127 kg / 280 lbs

    Is there Military or NHS discount?

    Yes! Both get 10% discount off their jump cost.

    What is your cancellation policy?

    Bookings cannot be cancelled we are only able to reschedule them.

    What should I wear when bouncing?

    Grip socks must be worn for your safety and hygiene. Grip socks can be purchased at the arena. No belt buckles, clothing studs, loose jewelry, key chains, or sharp objects are permitted on the trampolines. You must also ensure that your pockets are empty so that you don’t lose anything while Jump Ing or risk injuring yourself or others with pocket items. Finally, no special clothes are required, but we recommend wearing comfortable and breathable clothes.

    Whats the difference between online and paper waivers?

    If you have signed an online waiver, this lasts for a year. However if you have signed a paper waiver, this only lasts for the day that you signed it so it’s best to sign an online waiver when you can.

    Am I allowed to bring in outside food and beverage?

    To ensure the safety of all guests at our arena, we do not permit outside food and beverage except for babies and toddlers.

    Are there showers and changing rooms?

    Jump In does not currently provide showers or changing rooms. However, our arena is equipped with air conditioning for your comfort.

    Can I get a special rate for my group?

    Special rates are available for groups of 15+. Please contact us for more information

    Do I need a reservation?

    Reservations are highly recommended to avoid disappointment, especially at peak-times.

    Do I need to bring a group, or can I jump on my own?

    You are welcome either to come on your own or bring your friends, family or work colleagues. There are plenty of solo activities to enjoy!

    If I’ve signed a waiver once, do I need to do it again?

    Your online waiver is valid for one year after signing.

    Is it safe?

    Jump In is committed to providing a safe Jump Ing experience. Our arena has been especially designed with safety in mind and our staff is fully trained to prevent accidents as well as respond to them when they do occur. Like any sport, injuries can and do occur. However, injuries are rare and usually quite minor.  A recent study of trampoline parks across the US found an injury incident rate of 0.02%, with the most common injuries being trampoline burns and bruises. Following our safety rules dramatically reduces your chances of injury. Please read the full details about our safety measures and rules.

    Trampoline arena or trampoline park?

    An arena is a trampoline park over >30,000 sq ft. A larger space allows for more trampoline-based fun experiences for you to enjoy!

    What if a child under 18 comes without a parent?

    Jumpers under the age of 18 must have their waiver signed by their parent or legal guardian. Parents can submit the waiver online, but if it has not been submitted online then the parent must arrive with their child to sign the waiver in person.

    Jumpers under the age of 13 must have an adult present in the arena. Please note that there is no charge for supervising adults who are not jumping.

    What is the age range for jumping?

    Jump In provides an exhilarating experience for jumpers of all ages. Our arena is equipped with a special mini jump area for toddlers aged 1-5. There is no maximum age, but all visitors should jump within their own personal physical limitations. Note: Children 3 years and below only have access to the mini jump & soft play area at peak times, all other times they can use the whole arena. Children 4-5 years can choose either the mini jump & soft play area or open jump.