Covid 19

It is now the law that gathering of up to 6 people are permitted. This is unless you are visiting as a household or support bubble which is larger than 6. Please book your sessions in accordance with the law.

We ask all customers to wear a face mask at Jump In unless participating in an activity or eating & drinking in any designated area.
Before making your booking, please check the official Government guidance which covers Meeting Others Safely and Local restrictions which may affect you and your visit.

Changes that we have made to make Jumpin’ Safe

Our trampoline community is like our family, and like all families, we look out for each other. So, when we sat down to put the new safety measures in place, we went beyond the guidelines to enable safe park use for your family.

We’ve always been dedicated to providing the safest trampoline parks in the country and this includes cleanliness.  Now we are taking it to an even higher level.

Our NEW safety measures are listed below.  As always, we welcome the feedback of all jumpers and will be using this to fine tune everything as we re-open ready for some super Jumpin fun over the summer holidays!

Park Updates

Now we have the green light to open we are confident we have easy to follow social distancing procedures in place…..we often refer to these as physical distancing.  These allow all jumpers, big and small & our Jump Crew to keep safe but whilst having a great time.

Our short video will outline all our new procedures for family piece of mind.

Have Fun, Play Safe At Jump In Trampoline Parks- Video Coming Soon

Character on Bike

On Court Safety

  • All jumpers must use the hand sanitiser provided before entering the court area
  • Our trampolines are 3m wide to allow for physical distancing fun on court
  • On court our jump crew will wear protective face buffs and help keep everyone safe
  • Some of our facilities may be out of action due to their high touch design. You will be notified upon entry.
  • From time to time areas may be out of action for cleaning, however due to reduced capacity this will not affect access to all open facilities for some time during the session
  • Shared water stations have been removed. Please bring your own water or purchase some from our café
  • Any first aid that is needed will be administered with extra safety protection for all

Café Safety

  • Families and bubbles will have designated seating area. Please note that to enable physical distancing from other we ask that where possible only 1 adult accompanies the jumpers
  • We have a new way of ordering form your table to allow you to relax, enjoy and stay safe whilst waiting for your freshly prepared barista coffee’s and snacks to be delivered
  • If you do need to queue at the café please keep to the magic dots and use contactless payments
  • We ask that to help keep our jump crew safe you put all your rubbish in the recycle and general bins provided

New Reduced Capacity & Jump Sessions Available

  • Our Jump sessions have been reduced by at least 50% to enable social and physical distancing
  • Sessions will be staggered throughout the day
  • Open Jump, Relaxed SEN and Toddler Time sessions will run. All others will be phased in later
  • We ask that all supervising adults remain in the café or designated seating area and do not go onto court without agreement from the Duty Manager. This is to enable us to maintain our safe physical distancing trampoline ratios. If your child requires help on court please alert us on check in and our team will follow protocol to keep everyone safe
  • If you are attending a Toddler Time or Relaxed/ SEN session we will reduce capacity to allow for supervisor support and fun

New Cleaning Procedures

  • Hand sanitiser, hand soap and disinfectant sprays will be readily available for use by all throughout the park
  • Our sites will shut earlier to allow for a full after hours clean
  • A dedicated Clean Team Crew will be on site everyday working their way systematically around the park to disinfect all higher contact areas on and off the park

New Social Distancing/ Physical Distancing Measures

  • We are only accepting Online bookings when we re-open. No walk-in slots will be available.  If you get stuck our friendly bookings team are there to help on 01926 356290
  • We have installed signage from entry, all around the park to exit. Please read and follow all signage and floor markings ensuring all children are supervised and understand too
  • Just a friendly reminder that the adult accompanying all young jumpers is responsible for ensuring our new safety measures are followed. Thank you

New Reduced Contact Booking & Check In Procedure

  • We are delighted to launch a NEW IMPROVED booking system that enables you to watch the safety video at home
  • Please arrive 10 minutes before your Jump session with your email booking confirmation ready
  • Please use the hand sanitiser provide upon entry
  • Scan your booking QR code at check in
  • Our teams will be behind safety screens and there will be magic dots for you and your children to follow to keep you all safe
  • Grab your wristbands (please put on your own children) and socks and head to your allocated table
  • New jump socks are required for every session to help us maintain the highest standards of cleanliness. We have reduced the cost of these
  • Our tables will be set up to enable social distancing with plenty of signage to help guide you
  • Listen for the tannoy for instructions for the start of your jump session
  • Lockers will be provided and follow our safe physical distancing; however, we encourage you to leave all unnecessary valuables at home or with you.

Jump Off Our Beds Instead!

Character on Bike

Jump Crew Health Check

Jump Family Guest Responsibility

Whether you plan to re-join us soon or next year please be rest assured we do our upmost to provide the safe and fun park for you and your children to enjoy.

Book your birthday party, trampoline, soft play or climbing session here!

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