News & Offers


Coronavirus Advice

Social distancing

Please follow the latest Government guidance before visiting Jump In

At Jump In/ Gravity Force we have always prided ourselves on providing the very best, clean and safe environment for all our guests, big and small.  In these uncertain times, we are following official advice on a daily basis, taking extra precautions and adapting our procedures to support social distancing. Whilst schools remain open, we will continue to offer a fun environment in which kids can exercise and let off steam. Nevertheless, we expect we are days away from a period of shut down.

Until then, we have taken the following measures to enable children to enjoy indoor activity at this time.

  • We have reduced our session capacity by 50% (60-70 people per session) to support social distancing. The WHO advice is to stay 1m away from people coughing or sneezing – our trampolines are generally 3m wide so following our one person per trampoline rule (which our marshals enforce) achieves this. Our soft play areas with trampolines will have capacity reduced by 50% (20 people) and the ball pits will be closed.
  • Our opening hours will be tweaked to allow for additional cleaning.  We strongly advise you to  book online to ensure your preferred session is running.Some site specific activity areas may be closed pending official guidance.
  • Our cleaning & hygiene measures are already of a high standard and we have allocated more resource to this – trampolines get sprayed with a disinfectant solution at the end of each day and after every session; additional general site cleaning goes on throughout the day.
  • Use of socks helps minimise skin contact with the trampolines (obligatory).We’ve put in hand sanitiser (subject to availability) and tissues at contact points around the sites (and we keep replacing them when they are stolen).
  • Posters are displayed around the sites reminding customers to wash their hands regularly and follow all additional guidelines.We ask all staff and customers to follow guidelines on managing their health in accordance with Public Health England & NHS Board’s Public Health Department

For the latest updates and advice please use the link provided below.

More Information

What is it?

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. COVID-19 is a new strain of coronavirus first identified in Wuhan City, China in January 2020. The incubation period of COVID-19 is between 2 to 14 days. This means that if a person remains well 14 days after contact with someone with confirmed coronavirus, they have not been infected.
Symptoms of the Virus: The following symptoms may develop in the 14 days after exposure to someone who has COVID-19 infection:

  • cough
  • difficulty in breathing
  • fever
  • infection can be spread to people who are nearby (within 2 metres) or possibly could be inhaled into the lungs.

Generally, these infections can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

Advice on visiting Jump In/Gravity Force

If you are part of a high-risk group as identified by PHE or NHS Boards Public Health Board please do not visit our parks. 

Based on the World Health Organization’s declaration that this is a public health emergency of international concern, the UK Chief Medical Officers have raised the risk to the UK from low to moderate. With this in mind we are asking all our customers to consider others if they are visiting Jump In/ Gravity Force by practicing a few simple measures, as recommended by the World Health Organisation.

Practice good hand washing, maintain a distance of at least 1m distance between yourself and anyone who is coughing or sneezing, try to avoid touching your face and practice respiratory hygiene and cover your mouth or nose with a bent elbow or tissue and dispose of any used tissues immediately.

If you are experiencing any of the Conoravirus symptoms or think you may be affected, please call the NHS 111 phone service and do not visit Jump In.

Stay indoors and avoid contact with other people if you’ve travelled to the UK from the following places in the last 14 days, even if you do not have symptoms:

  • Iran
  • Hubei province in China
  • Special care zones in South Korea (Daegu, Cheongdo, Gyeongsan)

Stay indoors and avoid contact with other people if you’ve travelled to the UK from the following places, even if you do not have symptoms:

  • Italy (since 09 March)

Stay indoors and avoid contact with other people if you’ve travelled to the UK from the following places in the last 14 days and have a cough, high temperature or shortness of breath, even if your symptoms are mild:

  • mainland China outside of Hubei province
  • South Korea outside of the special care zones
  • Cambodia
  • Hong Kong
  • Japan
  • Laos
  • Macau
  • Malaysia
  • Myanmar
  • Singapore
  • Taiwan
  • Thailand
  • Vietnam

Use the 111 online coronavirus service to find out what to do next.

This guidance is based on the recommendations of the UK Chief Medical Officers. These areas have been identified because of the volume of air travel from affected areas, understanding of other travel routes and number of reported cases. This list will be kept under review.

We will be updating our website as the situation continues to unfold to provide the most up-to-date advice for our customers.


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